In short
- Registration is restricted to people 18+; certain countries are blocked from joining.
- €20 is the lowest first deposit that can qualify for the welcome offer.
- An identity photograph plus evidence of residence is typically required ahead of the first cash-out.
Confirm eligibility before you register
Registration is limited to people who are 18+. Access is also geo-restricted: certain territories are barred by the operator, so eligibility follows your place of residence. Should the registration form fail to load, you are probably connecting from a region the site does not serve.
Casinova holds a Curaçao licence. No public roster of barred territories is issued, so the useful check is to open the site on your own connection.
Choose a funding method before you begin. Visa, Mastercard and Bitcoin appear in the cashier, and e-wallets sit there too. An e-wallet stores a prepaid digital balance — Skrill and Neteller are examples. Neither of those two methods unlocks the welcome offer, yet everyday deposits and cash-outs with them still go through.
Fill in the registration form
Later checks compare your profile with your ID, so the name and date of birth must match that document. The sequence is straightforward:
- Provide the email address you intend to sign in with.
- Create a password that is unique to this site.
- Complete the identity fields so they match your documents word for word.
- Pick a currency. Amounts quoted throughout this guide use euros.
After registration, you sign back in with that same email and password. Gameplay runs in the browser, whether on desktop or on mobile.
How a first payment unlocks the welcome package
If registration is already complete, funds can be sent immediately. Until a first payment of at least €20 lands, the welcome package stays locked. When that sum clears, a 100% match applies up to €500, and 200 free spins on Cash of Gods from ELA Games are issued 20 a day for 10 days. If the extra credit is a match bonus, it rises with the amount paid in — here matching that amount in full, held to the €500 limit.
While the first 4 deposits are claimed, bonus money can reach €2,000 and free spins can total 350. Unless each day's spins are collected inside 24 hours, they lapse. If the later 75% and 50% matches need a look, they are listed on the welcome bonus page.
If cash is to be taken from bonus credit, Wagering sets how many times that credit must be staked first. While bonus money sits on the account it needs a 40x turnover, and while free-spin winnings sit there they need 40x as well; both have to be completed in 10 days. If a first deposit of €100 draws a €100 match, 40 x €100 = €4,000 must be staked inside those 10 days. If money generated by the bonus is withdrawn, the most that may leave is 10 times that bonus; with a €100 bonus the ceiling is €1,000. Once more than 50 free spins have been given, the return from those spins stops at €100.
If the package is to be attached, Skrill and Neteller must not be used for the qualifying payment. While one offer is running, a second cannot be combined with it. If a live bonus is stopped, every unit of that bonus credit disappears. If a withdrawal is requested while a bonus is still attached, that bonus is cancelled as well. If the terms shown in August 2026 have been updated, read the current wording before you opt in.
Documents needed before taking money out
Money cannot leave the cashier until a KYC review is complete. KYC, short for Know Your Customer, requires an identity photograph together with paperwork confirming your residence. That review is typically triggered ahead of the first withdrawal, not during sign-up.
Once approved, e-wallet payouts are quoted within 12 hours. Paying out to a card takes 24-72 hours or longer. If the right files are unclear, live chat (24/7) can advise. No complete public roster of accepted papers is issued beyond an identity photograph and evidence of residence.
Logging in and password problems
Return with the email and password from registration. If those details fail, use the password-reset option on the site with the same email.
If you still cannot get in, contact live chat. Support is available 24/7. Give the email on the account and explain what happens when you try to sign in.
How to cap spend, take a break or exclude yourself
Before you deposit, decide a loss limit you can live with. Inside the account, look for deposit limits, a temporary break, or self-exclusion, which shuts the account for a longer stretch. If those controls are not obvious, ask 24/7 support what is available for your account.
Gambling can be addictive. If play stops feeling like entertainment, BeGambleAware and Gambling Therapy offer independent help. Read our responsible gambling page for a calmer walkthrough of the same ideas.
Questions readers ask
What minimum payment unlocks the welcome package?
€20 is enough for a first deposit to qualify. Leave Skrill and Neteller unused when claiming the package; everyday deposits and cash-outs with those methods still work. The opening match equals 100% (ceiling €500) together with 200 free spins, and 40x wagering must be completed within 10 days. Check the operator's current terms before you opt in.
When does Casinova ask for identity documents?
Before the first cash-out, a KYC review is typically required, covering an identity photograph plus evidence of residence. Sign-up itself does not usually include this step. After clearance, e-wallet payouts are quoted within 12 hours, while cards take 24-72 hours or longer.
What should I do first if sign-in fails?
Begin with the password-reset flow, using the email tied to the account. If access still fails, reach support via live chat, which operates 24/7, and explain the error. Give that same email so the team can locate the correct profile.
How does wagering work on the first-deposit bonus?
Wagering is how many times bonus credit has to be staked before a cash-out is permitted. Casinova applies a 40x play-through to bonus funds and a 40x play-through to free-spin winnings, and the deadline is 10 days. Depositing €100 first produces a €100 bonus, creating a €4,000 play-through requirement inside that period. From winnings tied to that €100 bonus, the most you can withdraw is €1,000.